Event date, time & access window (when can we load in/out?)

Venue address & setup area (indoor, covered outdoor, or outdoor)

Photos/video & measurements of the install spot (ceiling height, wall width)

Theme, colors & inspo (upload to your client portal)

Estimated guest count and budget range

Add-on interest (neon signs, shimmer wall, pedestals, concierge, teardown)

Standard installs require 2–3 hours; large builds may need 3–5 hours.

Early morning/late night setups are available (after-hours fees may apply).

Final confirmation (colors, arrival time, on-site contact) is sent 7–10 days prior.

Deposit: 40% non-refundable to reserve your date

• Early Bird: Book 60+ days in advance → 30% deposit

Milestones: 40% at booking → 30% due 2 weeks before → 30% due 3 days before

Setup Fee: 35% of invoice (professional installation & styling)

Delivery: Free within 25 miles of Richmond, TX; $2/mi after

Rush: Requests <72 hours add +20%

Surfaces: Adhesives can lift delicate/uncured paint—no fresh paint (<30 days). Client assumes surface risk.

Environment: Indoors or covered installs last longer; outdoor conditions reduce lifespan.

Power: A standard outlet within ~50 ft helps speed install.

Venue rules: Please confirm any rigging/helium restrictions with your venue.

Allergies: Let us know about latex allergies in advance.

1:1 Design Strategy Call to align on space, colors, and scale

Curated mood board & selections for approval

Seamless install, photo-ready styling, and optional add-ons:

• Event Concierge / Balloon Butler

• Luxury Teardown & Pick Up (from $150+)

• Event Highlight Reel (TikTok/IG-style video)